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Frequently Asked Question - Shipping Costs and Policies

Shipping Costs and Policies

Standard Shipping Charges for Videos and DVDs. Each DVD in series counts as one.

US Continent

$5.00 for 1st Video or DVD
$1.50 for each additional Video or DVD
Not to exceed $120.00

For Example:
Miracle Planet (5 DVD Series)
1st DVD = $5.00
4 DVDs @ $1.50 = $6.00
Total Shipping & Handling =$11.00 for 5 DVD set

Alaska, Hawaii, Puerto Rico and US Territory orders:
An additional charge $5.00 will be added for all orders shipping to Alaska, Hawaii, Puerto Rico and US territories.

An additional charge of $8.00 will be added for all order shipping to Canada

Additional Express/Overnight Shipping Costs

Continental US Video/DVD Shipping Option

  Additional Charges
Merchandise Total Express
(2-3 days)
$0 to $50.00 $2.95 $17.95
$50.01 to $100.00 $3.95 $20.95
$100.01 to $150.00 $4.95 $21.95
$150.01 to $200.00 $5.95 $23.95
$200.01 to $300.00 $9.95 $25.95
$300.01 to $500.00 $11.95 $30.95
$500.01 to $1,000.00 $15.95 $35.95
$1,000.01 or more $19.95 $48.95

Express and Overnight shipping are not available for Alaska, Hawaii, Puerto Rico, U.S Territories and Canada.

Shipping Policies

Standard Shipping (U.S only)
Most orders are shipped via Standard Shipping and are delivered within 7-10 business days from the ship date depending on product availability. We are sorry, we do not deliver to P.O Boxes.

Express (2-3 days) Shipping
Express orders will be shipped via 2nd Day Service should be delivered within 2-3 business days from the order's ship date. We're sorry, we do not deliver to P.O. Boxes.

Overnight Service Shipping
Overnight order placed by 12:00PM EST/noon will be processed and shipped the same day, depending on product availability. Overnight order placed after 12:00 PM EST/noon will be processed and shipped the next business day.

Items delayed due to availability will not be sent via Express or Overnight service.

Shipping to Canada
Orders shipping to Canada are processed and shipped within 1-2 business days. Please expect delivery within 14-21 business days from ship date. Not all programs are available to ship to Canada. See program information.

International Locations (Other than Canada)
We're sorry, products can only be shipped to destinations within the United States, it's territories and Canada. We apologize for any inconvenience.

APO/FPO delivery
The delivery time to APO/FPO addresses vary and it is out of our control. It may take a long period of time.


Delivery occurs only on business days, Monday through Friday (excluding holidays).